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Privacy Policy

This Privacy Policy explains how Nextwaves ("we", "our", or "us") collects, uses, shares, and protects personal information obtained from users through our website and services.

1. Information We Collect

  • Personal details (e.g. name, email, phone) when you fill out forms or place orders.
  • Usage data such as IP address, browser type, pages visited, and session duration.
  • Payment details processed securely through third-party gateways (we do not store card data).

2. How We Use Your Information

We may use your information to:

  • Process transactions and deliver products/services.
  • Respond to inquiries and provide customer support.
  • Improve website performance, security, and user experience.
  • Send service-related updates and marketing communications (you can opt out).

3. Information Sharing

We do not sell or rent your personal data. We may share it with trusted service providers (e.g. hosting, analytics, payment gateways) who assist us in operating our business — under strict confidentiality.

4. Data Security

We use industry-standard security measures including SSL encryption, firewall protection, and restricted access to safeguard your data. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access and review the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications.

6. Cookies

We use cookies and similar technologies to improve functionality and analyze traffic. You can manage your cookie preferences via your browser settings.

7. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be reflected on this page with a revised "Last updated" date.

8. Contact

If you have any questions regarding this policy, please contact us:

  • 📍 Address: Dai Vinh Quang Building, Street 38,
    An Khanh Ward, Thu Duc City, Ho Chi Minh City, Vietnam
  • 📧 Email: contact@nextwaves.industries

Last updated: May 2025